Independent Service & Compliance Statement

Visank is an independent private consultancy and support company that provides visa application guidance, travel documentation assistance, and related support services for travellers and applicants.

We assist users in preparing and organising their applications; however, we do not issue visas, passports, permits, or any government documents.

All decisions regarding approvals, rejections, processing timelines, and immigration outcomes are made solely by the respective embassies, consulates, and government immigration authorities.

Visank is NOT:

• •A government agency
• •An embassy or consulate
• •An immigration authority
• •An official government website

We are a private third-party service provider offering optional assistance services to applicants.

We are not affiliated with, endorsed by, or officially connected to any government department or diplomatic mission.

Using our consultancy and support services is completely optional.

Applicants may choose to:

• •Apply directly through official embassy/government websites, or
• •Use Visank’s professional assistance services for application guidance and documentation support.

Choosing not to use our services will not affect embassy or government decisions in any way.

Our fees may include:

• •Consultancy charges
• •Documentation review fees
• •Application preparation support fees
• •Appointment assistance charges

Government, embassy, consular, or immigration fees are separate from our service charges and may be payable directly to the respective authorities.

All applicable fees are communicated to customers before service confirmation.

We do not charge hidden fees.

Refund eligibility depends on the stage of service already completed.

Refunds may not be applicable in cases where:

• •Documentation work has already started
• •Application processing has been initiated
• •Government or embassy fees have already been paid
• •Delays or rejections occur from embassy/government authorities

Visa approvals and processing outcomes are solely controlled by the respective authorities and are not refundable through Visank.

For refund assistance, customers may contact our support team.

Applicants can directly apply through the respective official embassy, consulate, or government immigration portals without using our services.

Examples:

• •UK Visas: https://www.gov.uk
• •Australia Immigration: https://immi.homeaffairs.gov.au
• •Canada Immigration: https://www.canada.ca
• •USA Visas: https://travel.state.gov

Users are encouraged to review official government resources before submitting applications.

Visank values customer privacy and takes reasonable measures to protect user information.

Customer documents and personal details are used only for:

• •Application assistance
• •Documentation support
• •Customer communication
• •Service-related processing

We do not sell customer data to third parties.

Information may only be shared where required for application processing or legal compliance purposes. See our full Privacy Policy for details.

For support, service clarification, or compliance-related questions, users may contact us through:

• •Website: Visank Official Website
• •Email: support@visank.com
• •Phone: +91 98188 21175
• •Business Hours: Monday to Saturday

Our support team aims to respond to inquiries as quickly as possible.